Integrating Psychosocial Support into Emergency and Disaster Management and Public Safety: The Role of the Red Cross of Serbia

As emergencies and disasters continue to strain public health systems globally, integrating psychosocial support into national response frameworks has emerged as a critical, though often overlooked, priority. This study examines the role of the Red Cross of Serbia in delivering Psychosocial First Aid (PFA), highlighting it as a vital yet underrepresented component within the broader scope of emergency response. Grounded in a theoretical framework, the paper outlines the core principles of PFA, its significance during crises, and the psychosocial impact of disasters on individuals and communities. It further explores the relationship between mental health and community resilience, underscoring the importance of mental recovery in disaster contexts. Utilising a qualitative approach, the study draws on an expert interview with a representative of the Red Cross of Serbia to investigate the current state of PFA implementation. Particular attention is given to institutional integration, training protocols, and prevailing public perceptions of psychosocial support. The findings reveal a significant disparity between the established provision of medical first aid and the marginal status of psychosocial assistance. Key barriers identified include insufficient institutional acknowledgement, a lack of structured and standardised training programs, and limited awareness of PFA as a distinct and necessary intervention. Despite these challenges, the Red Cross of Serbia has initiated several promising efforts—such as developing educational materials, training volunteers, and establishing internal support mechanisms—which provide a solid foundation for future advancement. This paper argues for the systematic inclusion of psychosocial support in emergency management strategies. It emphasises the need for coordinated, evidence-informed, and person-centred approaches to fostering health and resilience in disaster-affected communities.